What’s the difference between message types in WhatsApp API pricing?
Marketing messages are promotional in nature, Utility messages provide essential information like order updates, and Authentication messages include OTPs and security verifications. Each type has different pricing based on Meta’s guidelines for the Indian market.
How quickly can we get started with WhatsApp Business API in India?
With our expedited onboarding, you can get access to a sandbox environment instantly. Most businesses in India complete verification and send their first message within 24-48 hours with our guided onboarding process. As an official WhatsApp Business Solution Provider, we ensure a smooth setup experience.
What kind of rich media can I send through WhatsApp API?
You can send images, videos (up to 16MB), documents (PDFs, spreadsheets), interactive buttons, quick reply options, location sharing, and product catalogs with direct checkout options. These rich media options help Indian businesses create engaging WhatsApp marketing campaigns.
What is the difference between WhatsApp Business App and WhatsApp Business API?
The WhatsApp Business App is designed for small businesses to manually manage conversations through a smartphone. WhatsApp Business API is built for medium to large businesses that need to communicate at scale with automation capabilities, multiple agent support, and integration with existing business systems. The API requires a service provider like 2Factor to set up and manage.
How do template approvals work for WhatsApp marketing in India?
All message templates require Meta approval. Our platform includes a template builder with approval guidance specific to Indian regulations. Most utility templates are approved within hours, while marketing templates typically take 24-48 hours. We provide pre-approved templates to get you started quickly with your WhatsApp marketing campaigns.
Do you offer a dedicated WhatsApp Business number for Indian businesses?
Yes, you get a dedicated WhatsApp business number that displays your verified business name and green checkmark. This number can be your existing business phone or a new dedicated Indian number based on your preference. Having a verified WhatsApp Business account builds trust with your Indian customers.
What support do you provide for WhatsApp API in India?
All plans include 24/7 technical support via chat and email from our India-based team. Growth and Enterprise plans add phone support and a dedicated account manager. We also provide implementation assistance, template creation guidance, and regular business reviews to optimize your WhatsApp marketing strategy.
Can I send bulk WhatsApp messages for marketing campaigns?
Yes, you can send bulk WhatsApp messages through our API using pre-approved templates. However, all recipients must have explicitly opted in to receive marketing communications from your business. Our platform ensures compliance with WhatsApp’s policies and Indian regulations for business messaging while allowing you to reach thousands of customers simultaneously.