Viable

What is Viable?

Viable is an AI-powered platform that automates qualitative data analysis. It leverages AI & GPT-4 to analyze unstructured feedback at scale, eliminating the need for spreadsheets. It helps businesses uncover powerful insights from their private data securely and efficiently.

How to use Viable?

Sync your data from various sources like Zendesk, Intercom, Delighted, Gong, app stores, or import CSV files. Viable’s AI then analyzes the data and provides reports with insights, themes, and recommendations.

Viable’s Core Features

AI-driven qualitative data analysis Automated theme identification and tracking Sentiment analysis Urgency scoring Metadata-based analysis and recommendations Unlimited seats and integrations

Viable’s Use Cases

• Product Management: Ship products your customers love, faster.
• Customer Experience: Use customer feedback to deliver exceptional experiences.
• Customer Research: Organize your research data and insights in a single place.
• Marketing Insights: Launch stronger messaging with deep audience insights.
• Employee Engagement: Boost workplace satisfaction by effortlessly decoding employee feedback.