Coxwave Align

What is Coxwave Align?

Coxwave Align is an analytics engine designed for modern organizations to easily analyze and evaluate data from LLM-based conversational products. It enables monitoring interactions, analyzing user and chatbot interactions, and evaluating chatbot quality to reduce hallucination and increase overall quality. The platform offers real-time data saving, diverse search tools, scalable data analysis, and synthesis into actionable insights.

How to use Coxwave Align?

Use pre-built SDKs to save data from your AI chatbot and users in real-time. Access a diverse search toolkit to identify high-priority data for analysis. Deep dive into data cohorts to understand AI chatbot performance and user interactions. Transform your analysis into auto-generated action items for you to prioritize.

Coxwave Align’s Core Features

Real-time conversational data dashboard Natural language search for chat data Copilot for subjective data analysis SDK for easy data linking SOC II compliance Scalable data analysis Actionable insights generation

Coxwave Align’s Use Cases

• Monitor interactions between users and AI chatbots.
• Analyze user and chatbot interactions to identify points of improvement.
• Evaluate AI chatbots to reduce hallucination and increase overall chatbot quality.
• Evaluate AI chatbot post-product upgrades.