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What is Risotto?

Risotto is an AI-powered IT co-pilot designed to streamline IT support within Slack. It automates ticket management, answers common questions, and handles software requests, aiming to save time, money, and improve security.


How to use Risotto?

Risotto integrates with Slack to provide automated IT support. Users can submit requests and questions directly within Slack, and Risotto will handle ticket management, answer common questions, and automate software requests.


Risotto’s Core Features

Automated ticket management AI-powered question answering Software request handling Access management Department routing Knowledge management


Risotto’s Use Cases

  • Automating employee support for IT, HR, Engineering, and Security
  • Managing access requests and approvals
  • Routing requests to the appropriate department
  • Deflecting tier 1 tickets with AI
  • Managing tickets directly in Slack
  • Automating software provisioning workflows

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