Lancey

What is Lancey?

Lancey is an AI platform designed to help product teams break down product feedback, generate new insights, and surface experiments to operate faster. It turns scattered customer feedback into clear, data-driven product decisions, enabling teams to prioritize features that truly move the needle.

How to use Lancey?

Lancey automatically processes, categorizes, and tags feedback data. Users can integrate it with their existing product stack and use custom product taxonomy to tag feedback. The platform provides product insights and allows users to turn feedback into actions like user interviews or PRD creation, closing feedback loops by notifying customers about progress.

Lancey’s Core Features

Automatic feedback processing, categorization, and tagging Custom product taxonomy Product insights generation Actionable feedback workflows (user interviews, PRD creation) Feedback loop closure with customer notifications Instant product research answers

Lancey’s Use Cases