Ivie

What is Ivie?

Ivie is an AI-driven solution for seamless customer insights, driving innovation and growth with every conversation. It collects qualitative user insights to help build better products. Ivie enables product teams with actionable insights made for decision making. It extracts valuable content from conversations and automatically converts it into coded user insights, intelligently themed and aggregated. Ivie converts interview transcripts into structured notes, highlighting important details. It understands business context, speaks +10 native languages, and is available 24/7. Ivie knows the context of user research and asks smart follow-up questions. Ivie’s AI researchers are customizable and trained for a company’s use case.

How to use Ivie?

Ivie works best when deeply embedded in your user journey. Build exploratory or use case specific research, such as customer satisfaction or win-loss analysis. Create custom research or use templates. Embed research directly into your App/Webapp or send it via Email.

Ivie’s Core Features

AI-powered insights Automated follow-up questions Multilingual support Customizable AI researchers Quick setup with pre-made templates Multiple question types Secure data storage

Ivie’s Use Cases

• Customer experience research
• Usability & design testing
• Exploratory research
• Customer persona development
• A/B testing feedback
• Messaging & tone analysis
• Feature prioritization
• E-commerce experience research
• Churn analysis
• 0 Customer satisfaction (CSAT) measurement
• 1 Concept testing
• 2 Jobs to be done analysis
• 3 Market landscape research
• 4 Positioning & ad testing
• 5 User education research
• 6 Gamification elements research