Blend-ed
AI-powered LMS for personalized training and knowledge management.
What is Freebot?
Freebot is an AI-powered service designed to handle customer service interactions on behalf of users. It navigates phone menus, waits on hold, and negotiates with companies to resolve customer issues, freeing users from the frustrations of traditional customer service processes.
How to use Freebot?
Users share their issue with Freebot, and the AI handles the interaction with the company’s customer service system. Freebot then alerts the user when a solution or a real human representative is available.
Freebot’s Core Features
AI-powered customer service negotiation Automated phone menu navigation Hold time management 24/7 availability Text updates and call joining
Freebot’s Use Cases
- Resolving billing disputes with service providers
- Getting technical support without waiting on hold
- Negotiating with credit collection companies
- Dealing with home insurance companies
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