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What is SupportAgent.ai?
SupportAgent.ai is an AI customer service agent designed for Help Scout. It connects to your Help Scout account and uses previous emails as a knowledge base to draft replies for your support tickets. It automates draft replies for your Help Scout mailbox using AI.
How to use SupportAgent.ai?
Connect your Help Scout account to SupportAgent.ai. The AI will then use your previous emails to learn and draft replies for new support tickets.
SupportAgent.ai’s Core Features
Automated draft replies for Help Scout tickets Uses previous emails as a knowledge base AI-powered reply generation
SupportAgent.ai’s Use Cases
- Automating customer support responses in Help Scout
- Reducing the time spent drafting replies to support tickets
- Improving the consistency and quality of customer support
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