Inline Help

What is Inline Help?

Inline Help is an AI-first customer self-service platform that connects your knowledge base to an in-app assistant. It generates support on the fly, offering real-time explanations, interactive tooltips, a chatbot, streamlined ticket responses, and a comprehensive search function, all within one widget. It aims to revolutionize customer support with its AI-enabled knowledge base, streamlining issue resolution and enhancing user experience effortlessly.

How to use Inline Help?

Connect your knowledge base to Inline Help to create an in-app assistant. Users can then tap on any part of your website to instantly receive insights, use the chatbot for instant responses, submit tickets, and access the knowledge base.

Inline Help’s Core Features

In-App Contextual Mastery (Explain This) Real-time Intelligent Chatbot Responses Unified Support Widget Contextual Knowledge Base Hassle-Free Ticket Form Continuous Knowledge Refinement with AI-Powered Feedback

Inline Help’s Use Cases

• Providing instant insights to users on any part of a website.
• Offering real-time customer service through an intelligent chatbot.
• Streamlining issue reporting with an in-app ticket form.
• Empowering users with a context-aware knowledge base.