
What is SureSteps?
SureSteps is a platform designed to help companies create step-by-step instructions that seamlessly transition to human interaction. It transforms scattered documentation into interactive guides using AI, empowering field teams with instant knowledge. SureSteps aims to unify all assets, allowing users to find contextual answers and create new, interactive content.
How to use SureSteps?
To use SureSteps, you can create an account, integrate existing knowledge by connecting to your systems and uploading relevant documentation, create interactive guides by auto-extracting knowledge, and then embed, integrate, or share the guides.
SureSteps’s Core Features
AI-powered interactive guides Field accessibility on desktop and mobile Visual collaboration with multimedia assets Personalized AI search and Q&A Scalable knowledge updates User interaction tracking and feedback
SureSteps’s Use Cases
- Field enablement with accessible training and support
- Customer experience with instant answers and troubleshooting
- Sales enablement by turning knowledge into revenue
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