Fluidworks
AI-powered live video agent for personalized demos and onboarding.
What is Faye?
Faye is a Web3 customer success helpdesk that automates customer queries, troubleshoots transactions, and manages tasks with an all-in-one admin dashboard. It integrates with Discord bot and website widget for seamless customer interactions, using a self-learning AI chatbot that masters smart contracts for accurate, relevant, and on-chain troubleshooting.
How to use Faye?
Integrate Faye with your Discord bot and website widget. Configure customer query automation and respond to real-time messages in the all-in-one admin dashboard. Faye AI will connect with the respective block explorer and crawl all relevant on-chain activities for invalid transactions to troubleshoot once a user connects their wallet.
Faye’s Core Features
AI-powered chatbot for Web3 customer support On-chain troubleshooting All-in-one admin dashboard Discord and website integration Seamless chatbot-to-human handoff
Faye’s Use Cases
- Automating customer support for Web3 projects
- Troubleshooting on-chain transactions
- Managing customer queries and tasks in a single portal
- Scaling customer success with minimal resources
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