Akira

What is Akira?

Akira is an all-in-one platform designed to unify guest feedback, manage online reputation, and optimize online listings for multi-unit brands. It helps businesses measure guest experience, identify risks, and improve customer satisfaction through surveys, feedback aggregation, review management, and data-driven decision-making.

How to use Akira?

Use Akira to gather consistent feedback across locations, analyze data for actionable insights, monitor potential issues, and manage online listings. Create surveys, collect feedback from multiple channels, respond to reviews, and leverage data for informed decisions.

Akira’s Core Features

Guest feedback collection and unification Reputation management Listing management Risk management Analytics and reporting

Akira’s Use Cases

• Quantifying guest experience across multiple locations
• Identifying and addressing potential risks to brand reputation
• Improving online visibility and customer engagement
• Making data-driven decisions to enhance customer experience