1440.io

What is 1440.io?

1440.io is an omnichannel engagement suite for Salesforce, designed to improve time-to-value by streamlining customer engagement across the entire customer journey. It offers various studios, including Messaging Studio, Translation Studio, Reputation Studio, and Commerce Studio, all natively built for Salesforce. The platform unifies conversations across multiple channels, empowering customer-facing teams to monetize opportunities and improve customer experience. It provides AI-powered chatbots, omnichannel message management, and tools for conversational commerce, enabling businesses to personalize interactions and build customer loyalty.

How to use 1440.io?

Businesses can use 1440.io to build experiences once and deploy them across many channels, manage multi-channel experiences from a single view, and leverage customer data in Salesforce to personalize interactions. The platform also allows agents to provide product recommendations and enable purchases within messaging conversations.

1440.io’s Core Features

Omnichannel Message Management AI-Powered Chatbots Conversational Commerce Translation Studio Reputation Studio Commerce Studio

1440.io’s Use Cases

• Customer Support: Manage messages from anywhere with a single Salesforce login, resolve issues with Einstein Bots, and reduce mundane qualifying questions.
• Marketing: Improve ROAS with conversational commerce ads, scale marketing across channels, and increase Customer Lifetime Value (CLV) with proactive messaging.
• eCommerce: Bring messaging up the funnel, close deals faster with two-way conversations, and keep the conversation going with asynchronous messaging.
• Retail: Provide stock status for BOPIS, set up appointments in seconds with chatbots, and bridge the gap between digital and physical experiences.