
What is Awhy?
Awhy develops smart chatbots capable of automating customer service for businesses. Their virtual assistants are not simple chatbots; they interact with users, understand their needs, and resolve them. Awhy’s platform integrates with existing business systems like Salesforce and proprietary CRMs, providing 24/7 support, automating help desks, and engaging with customers at the right moment. They offer solutions for conversational AI, task automation, customer discovery, and live chat.
How to use Awhy?
Integrate Awhy’s virtual assistants with your website and existing business systems. The assistants can handle repetitive questions, interpret complex queries, and seamlessly transfer users to human operators when needed. They also automate tasks like order processing and password recovery.
Awhy’s Core Features
AI-powered virtual assistants Chatbot integration Task automation Customer discovery Live chat support Integration with CRM systems
Awhy’s Use Cases
- Automating customer service responses
- Automating ticket opening processes
- Gathering customer insights through conversations
- Providing 24/7 customer support
- Automating tasks like password recovery and order management
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