vennie

What is vennie?

vennie is an AI agent designed for e-commerce businesses, particularly those using Shopify and Zendesk. It automates customer support by providing human-like responses to inquiries, offering product recommendations, and checking order status. It integrates directly with Zendesk and learns from previous support tickets to improve its accuracy and efficiency.

How to use vennie?

To use vennie, connect it to your Shopify store and Zendesk account. The AI will then learn from your existing data and begin automating customer support tasks. It can be customized to match your brand’s voice and style.

vennie’s Core Features

AI-powered customer support Shopify and Zendesk integration Personalized chatbot characters Continuous learning from data Automated ticket handling

vennie’s Use Cases

• Automating responses to common customer inquiries
• Providing product recommendations to increase sales
• Checking order status and delivery information
• Handling returns and exchange requests
• Redirecting complex issues to human agents