CustomGPTsList
A directory to explore, search, filter, rate, and share custom GPTs.
What is Cohere.io?
Cohere.io offers cobrowsing and AI-powered automation for customer support teams. It helps resolve issues faster, protect and grow revenue, and improve customer satisfaction by visually guiding customers and providing instant, personalized answers across various channels. The platform leverages AI to automate ticket resolution, extract knowledge from past conversations, and identify customer trends.
How to use Cohere.io?
Cohere.io can be used by connecting it to your existing service desk. It allows agents to visually guide customers, automate responses using AI trained on your support resources, and identify trends to improve support content.
Cohere.io’s Core Features
Cobrowsing for real-time visual guidance AI-powered automation for ticket resolution Personalized answers across multiple channels Knowledge extraction from past conversations Advanced analytics for identifying customer trends Integration with existing CX platforms
Cohere.io’s Use Cases
- Automating up to 60
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