SMDeal
An AI chatbot to simplify IT purchases, currently offline.
What is QueryPal?
QueryPal is an AI chat assistant for Slack and Teams that automates support ticket deflection by answering questions using company data from Google Drive, Notion, Jira, Confluence, and more. It also generates automated reports and enhances communication.
How to use QueryPal?
Connect QueryPal to your helpdesk and knowledge base. The AI will then handle questions automatically, drafting responses for agents to edit, approve, or deny.
QueryPal’s Core Features
Intelligent Ticket Deflection Instant Analytics & Reporting Self-Serve Customer Chat AI Ticket Draft Answers in Every Language Continuous AI Growth AI Decision Visibility Integration with existing tools
QueryPal’s Use Cases
- Deflecting complex support tickets across email and web
- Generating automated reports on ticket data
- Providing instant answers in the helpdesk
- Emulating best agents to stop repetitive work
- Breaking language barriers with instant translations
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