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QueryPal

Customer Service Office Assistants Virtual Companions

QueryPal

AI chat assistant for Slack and Teams that automates support ticket deflection.

Tags:Customer Service Office Assistants Virtual CompanionsAI Assistant AI Chatbot AI Customer Service

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What is QueryPal?

QueryPal is an AI chat assistant for Slack and Teams that automates support ticket deflection by answering questions using company data from Google Drive, Notion, Jira, Confluence, and more. It also generates automated reports and enhances communication.

How to use QueryPal?

Connect QueryPal to your helpdesk and knowledge base. The AI will then handle questions automatically, drafting responses for agents to edit, approve, or deny.

QueryPal’s Core Features

Intelligent Ticket Deflection Instant Analytics & Reporting Self-Serve Customer Chat AI Ticket Draft Answers in Every Language Continuous AI Growth AI Decision Visibility Integration with existing tools

QueryPal’s Use Cases

Deflecting complex support tickets across email and web
Generating automated reports on ticket data
Providing instant answers in the helpdesk
Emulating best agents to stop repetitive work
Breaking language barriers with instant translations

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