Desku

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AI-powered customer service software and helpdesk for support teams and small businesses.

Collection time:
2024-03-05

What is Desku?

Desku is an AI-powered customer service software and modern helpdesk built for support teams and small businesses. It unifies customer conversations across live chat, email, and social media into one inbox, automating common queries and delivering faster support.


How to use Desku?

Desku centralizes customer interactions into a unified inbox. Use the AI chatbot to automate responses, manage tickets, create a knowledge base, and integrate with various e-commerce platforms and messaging channels.


Desku’s Core Features

AI Chatbot (EVA) Shared Inbox Knowledge Base Ticketing System Workflow Automations Live Chat Omnichannel Support


Desku’s Use Cases

  • Automating pre-sales

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