AnsweriQ

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AnsweriQAnsweriQ

What is AnsweriQ?

AnsweriQ provides AI-powered customer service solutions that automate case resolution without agent intervention. It uses AI and Intelligent Automation to transform customer service and support, offering self-service AI, agent AI, and solutions for various use-cases.


How to use AnsweriQ?

AnsweriQ offers various AI-driven tools. Self-service AI resolves issues via chatbot and provides content suggestions. Agent AI automates processes and recommends solutions to agents. Users can request a demo to learn more.


AnsweriQ’s Core Features

Self-service AI for zero contact resolution Agent AI for single-click process automation Intelligent automation of customer service AI-powered case resolution


AnsweriQ’s Use Cases

  • Automating order cancellation processes
  • Providing real-time responses to customer queries
  • Automating complex and repetitive processes
  • Reducing average handle time (AHT)
  • Deflecting support cases
  • Improving customer satisfaction (CSAT)

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