AnsweriQ

What is AnsweriQ?

AnsweriQ provides AI-powered customer service solutions that automate case resolution without agent intervention. It uses AI and Intelligent Automation to transform customer service and support, offering self-service AI, agent AI, and solutions for various use-cases.

How to use AnsweriQ?

AnsweriQ offers various AI-driven tools. Self-service AI resolves issues via chatbot and provides content suggestions. Agent AI automates processes and recommends solutions to agents. Users can request a demo to learn more.

AnsweriQ’s Core Features

Self-service AI for zero contact resolution Agent AI for single-click process automation Intelligent automation of customer service AI-powered case resolution

AnsweriQ’s Use Cases

• Automating order cancellation processes
• Providing real-time responses to customer queries
• Automating complex and repetitive processes
• Reducing average handle time (AHT)
• Deflecting support cases
• Improving customer satisfaction (CSAT)