Typewise

What is Typewise?

Typewise is an enterprise-grade AI customer service platform designed to boost customer satisfaction and operational efficiency. It offers AI communication assistants that maximize customer satisfaction, reduce handling time, and boost engagement to increase revenue. The platform provides features like AI Agents for autonomous case handling, AI Assistants to empower human agents, and an Insights Hub for AI-powered analytics.

How to use Typewise?

Typewise can be integrated into existing customer service workflows. It connects to CRMs, ERPs, knowledge bases, and APIs. The AI Supervisor Engine routes inquiries to the appropriate AI or human agent. Agents can use AI Assistants for tasks like auto-drafting replies and real-time translation.

Typewise’s Core Features

AI Agents for autonomous case handling AI Assistant to empower human agents AI Supervisor Engine for intelligent service orchestration Knowledge & Actions Hub for seamless integrations Insights Hub for AI-powered analytics

Typewise’s Use Cases

• Automating customer service at scale while maintaining control
• Reducing effort and time savings with advanced automation
• Improving customer satisfaction and reducing costs
• Providing multilingual support in 50+ languages