Inkeep

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Inkeep turns content into an AI chatbot for user support and internal tooling.

Collection time:
2025-02-13
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What is Inkeep?

Inkeep is an AI chatbot platform that turns documentation and other content into an AI assistant for users and a copilot for support teams. It allows users to create a ChatGPT-like experience for their product with zero maintenance, providing trusted answers and insights from their own content.


How to use Inkeep?

To use Inkeep, you need to onboard your content sources (docs, blogs, forums, etc.), add a snippet of JavaScript to your platform, and then monitor and improve your documentation based on the insights and reports provided by Inkeep.


Inkeep’s Core Features

AI Assistant for users Copilot for support teams Reports on content gaps Integration with Zendesk, Salesforce, Hubspot, Intercom, and HelpScout AI Agents for workflow automation SOC 2 Type II compliance PII removal and data controls


Inkeep’s Use Cases

  • Self-serve support for users
  • Intelligent side panel for ticketing platforms
  • Automated support workflows
  • Internal Slack bot for quick answers
  • Improving documentation based on user feedback and AI reports

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