ChatBees

What is ChatBees?

ChatBees is an AI Customer Support Automation platform that enables users to chat across data sources, PDFs/CSVs, websites, GDrive, Notion, Confluence, and more. It aims to provide high-quality support, scoring 4.6 versus OpenAI Assistant‘s 3.4, to 10x efficient customer support and employee onboarding. ChatBees helps to 10x the speed of customer ticket resolution and boost customer satisfaction through AI Customer Support Automation.

How to use ChatBees?

To use ChatBees, you can build knowledge graphs from your tickets, train a private AI on your knowledge base (PDFs/DOCs, Web Help Center, Notion, Confluence, and Google Drive), and then ChatBees will automatically analyze and research incoming tickets, providing actionable insights directly in your ticket system and copilot the support agent to resolve the ticket quickly and efficiently.

ChatBees’s Core Features

AI Ticket Agent AI Chat for Confluence Conversational AI Chatbot Enterprise Search Engine RAG as a Service Knowledge Graph Generation AI-powered ticket categorization Actionable insights for support agents

ChatBees’s Use Cases

• Automating customer support ticket resolution
• Employee onboarding
• Building knowledge graphs from historical tickets
• Integrating support and sales pipelines
• Providing AI chat for Confluence
• Creating conversational AI chatbots
• Implementing enterprise search engines
• Offering RAG as a Service