Blackray

What is Blackray?

Blackray is a suite of AI-powered tools designed for product managers. It helps them draft product requirements, search connected apps for customer insights, and schedule calls with customers without needing to log in to Salesforce. Blackray offers features like an AI writer for creating PRDs and handoff documents, a research assistant for accessing customer insights, competitor BI for researching competitors, collections for organizing links and insights, a customer call scheduler, and AI insights for identifying feature requests and pain points.

How to use Blackray?

Connect your apps like Confluence, Google Suite, and Salesforce to Blackray. Use the AI Writer to create documents, the Research Assistant to find customer insights, the Competitor BI to research competitors, the Collections to organize your findings, the Customer Call Scheduler to schedule calls, and the AI Insights to identify key trends. Start by trying the Beta versions of each tool.

Blackray’s Core Features

AI Writer for Product Requirements and Handoff Documents Research Assistant for Customer Insights Competitor BI for Competitive Research Collections for Organizing Links and Insights Customer Call Scheduler AI Insights for Feature Requests and Pain Points

Blackray’s Use Cases

• Drafting detailed PRDs with customer data built-in
• Finding user pain points and feature requests across connected apps
• Researching competitors and their strategies
• Scheduling customer calls based on Salesforce data
• Identifying feature requests and pain points across apps and documents