Business ManagementCustomer ServiceGeneral ProductivityVirtual Companions
DeskDay
Unified IT support platform for MSPs with chat-based ticketing and project management.
Tags:Business Management Customer Service General Productivity Virtual CompanionsAI Chatbot AI Customer Service AI Productivity Tools AI Project Management AI WorkflowWhat is DeskDay?
DeskDay is a unified next-gen IT support platform future-proofed for MSPs and MSSPs to perform their daily tasks effectively & easily. It offers chat-based ticketing, project management, billing, timesheets, reporting, and more. DeskDay also provides customer ticketing apps, MS Teams integration, and mobile apps.
How to use DeskDay?
Sign up for a free trial, then streamline your MSP operations with DeskDay’s features, including chat-based ticketing, project management, and billing. Integrate with your existing tool stack for a seamless experience.
DeskDay’s Core Features
Chat-based Service Desk Project Management Billing Timesheets Reporting Customer Ticketing App MS Teams App Integration Mobile App
DeskDay’s Use Cases
- Streamlining ticket management and resolution
- Managing IT projects with real-time collaboration
- Automating billing processes
- Tracking billable hours
- Generating reports for efficiency analysis
- Providing multi-channel support to end-users
