Gleap

What is Gleap?

Gleap is an all-in-one AI customer feedback platform that provides a comprehensive suite of tools, including visual bug reporting, an AI bot (Kai), public roadmaps, and more. It aims to enhance products and strengthen customer relationships by offering features like in-app bug reporting, knowledge base creation, product roadmaps, surveys, and marketing automation. Gleap helps businesses gather and act on customer feedback to improve their products and services.

How to use Gleap?

Gleap can be used to collect customer feedback through various channels, including in-app bug reporting, surveys, and a knowledge base. Users can manage feature requests, create product roadmaps, and automate marketing efforts. The AI bot, Kai, can be used to answer customer support questions and provide real-time support.

Gleap’s Core Features

Visual bug reporting AI-powered customer support (Kai) Public roadmaps Knowledge base Surveys Marketing automation Live chat Custom chatbots

Gleap’s Use Cases

• Fix bugs faster with visual feedback.
• Improve customer satisfaction with AI-powered support.
• Manage feature requests and let users vote on suggestions.
• Drive customer engagement with targeted outreach.
• Create custom chatbots for sales, marketing, and support.