Sendbird

What is Sendbird?

Sendbird offers an AI customer service platform that enables businesses to build AI agents for autonomous support and sales conversations. It combines omnichannel AI with communication APIs to deliver instant support across various channels like mobile, web, SMS, and email. The platform helps improve resolution rates, reduce response times, and provide unified customer insights.

How to use Sendbird?

Integrate Sendbird’s AI agent platform with your existing support software to deliver AI customer support on any channel. Build, test, and evaluate your AI workforce from a central hub.

Sendbird’s Core Features

Omnichannel AI agent engine AI agent builder Enterprise-grade security and compliance Proactive customer engagement Unified customer insights

Sendbird’s Use Cases

• Provide 24/7 instant support on mobile, web, social media, SMS, or email.
• Proactively engage customers with AI agents that anticipate needs.
• Connect omnichannel conversations into unified customer insights.