LimeChat

What is LimeChat?

LimeChat is an AI-powered WhatsApp journey platform designed for support and marketing. It helps e-commerce businesses transform their customer acquisition cost (CAC), retention, and support by leveraging Level-3 AI on WhatsApp. It enables businesses to deliver exceptional customer experiences and scale operations without increasing team size.

How to use LimeChat?

LimeChat combines WhatsApp with Level-3 AI to automate customer support, personalize marketing campaigns, and facilitate commerce journeys. Users can capture leads from various sources, nurture them on WhatsApp, and provide instant support through AI-powered chatbots.

LimeChat’s Core Features

AI-Powered WhatsApp Chatbot OmniChannel CRM Agent CRM with AI Copilot Level-3 AI Intelligent CSAT AI Copilot Support Analytics Marketing Automation Customer Segmentation WhatsApp Commerce Bot RTO Reduction Flows Post-Purchase Flows Click-to-WhatsApp Ads Comprehensive Analytics

LimeChat’s Use Cases

• Automating customer support queries with GPT-powered bots.
• Capturing leads from QR codes, ads, and website product pages to WhatsApp.
• Personalizing marketing campaigns with AI-powered segments.
• Reducing Return to Origin (RTO) rates.
• Improving customer retention and engagement through two-way marketing.