tryvium

What is tryvium?

tryvium is a cloud-based contact center designed to supercharge your support team and enhance both employee and customer experiences. It leverages AI to enable robust self-service features and provides agents with intelligent tools for unparalleled service quality. tryvium offers deep, actionable insights to empower continuous optimization of operations, boosting overall satisfaction and driving significant business outcomes.

How to use tryvium?

Use tryvium to manage customer interactions across multiple channels, automate tasks, gain real-time insights, and improve agent productivity. The platform integrates with Microsoft Teams and other ITSM platforms.

tryvium’s Core Features

AI-Driven Routing Copilot Automation Virtual Assistant Agent Console within Microsoft Teams Advanced Admin Console Real-Time Monitoring Robust Integrations

tryvium’s Use Cases

• Enhance customer experience and satisfaction
• Boost customer service efficiency with AI-powered routing and agent support
• Empower self-service and reduce costs with a virtual assistant
• Streamline IT service desk operations with Copilot and Power Automate