klink.cloud

What is klink.cloud?

klink.cloud is an omnichannel customer engagement platform that streamlines customer support by integrating voice and non-voice communication channels, such as in-app calls, social media messaging, email, and SMS. It offers a unified CX platform with features like omnichannel contact center, telephony, AI & workflow automation, and transactional chatbots.

How to use klink.cloud?

klink.cloud integrates with existing apps like WhatsApp, Messenger, Gmail, and Shopify. Users can centralize conversations, auto-record calls, and track team performance in one platform. It also offers virtual phone numbers and BYOC options.

klink.cloud’s Core Features

Omnichannel Contact Center Platform Telephony Management AI & Workflow Automation Unified Inbox Real-time Analytics & Reports Case Management

klink.cloud’s Use Cases

• Inhouse Contact Center
• Customer Support Help Desk
• Outbound Cold Calling Sales Dialer
• BPO & Outsourcing
• Inbound Customer Service
• Appointment Booking
• Multi client support across voice, non voice channels