Qualint

What is Qualint?

Qualint is an AI-driven platform designed to enhance call center quality assurance. It offers real-time monitoring, insightful analytics, and actionable feedback to optimize call center operations, analyze performance, and enhance team collaboration. Qualint allows users to customize KPIs, supports multilingual interactions, and streamlines quality assurance processes.

How to use Qualint?

Qualint integrates with existing call center setups, providing detailed analytics, feedback, and recommendations. Users can upload and analyze calls in real-time, customize quality standards, and access information to improve agent performance and streamline operations.

Qualint’s Core Features

Real-time call uploads and analysis Customizable KPIs Multilingual support AI-driven analytics and feedback

Qualint’s Use Cases

• Optimize call center operations by analyzing performance and enhancing team collaboration.
• Improve agent performance and training through detailed analytics and feedback.
• Streamline quality assurance processes with real-time monitoring and analysis.