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Level AI

Customer Service Learning Tools Models & Directories Office Assistants Research & Analysis

Level AI

AI-powered contact center intelligence platform for customer insights and automation.

Tags:Customer Service Learning Tools Models & Directories Office Assistants Research & AnalysisAI Agent AI Call Center AI Coaching AI Customer Service AI For Data Analytics Large Language Models (LLMs)

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What is Level AI?

Level AI is a contact center intelligence platform that uses AI to uncover customer insights and drive business outcomes. It enables omnichannel optimization by analyzing customer experience, assisting agent performance, and automating contact center operations. Level AI’s AI uses semantic intelligence to understand support interactions to improve contact center team performance.

How to use Level AI?

Level AI integrates into your existing contact center stack. It analyzes customer interactions across various channels to provide actionable insights, automate tasks, and improve agent performance. You can request a demo to see it in action.

Level AI’s Core Features

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