Dialogview

What is Dialogview?

Dialogview is a Smart Contact Centre Solution that provides a one-view interface for various customer interactions, including Web Chat, WhatsApp, SMS, and other popular messaging applications. It offers features like Live Chat, Audio/Video Call, Intuitive Bot, Screen Sharing, Canned Responses, Group Conversations, Document Repository, and Schedule Meetings. It also includes a Conferencing Solution for remote collaboration.

How to use Dialogview?

To use Dialogview, you can schedule a demo with their experts to understand the features and benefits. After that, Dialogview’s team will assist in integrating the solution into your existing systems. Once integrated, you can start using the platform to manage customer interactions and improve communication.

Dialogview’s Core Features

Live Chat Audio/Video Call Intuitive Bot Screen Sharing Canned Responses Group Conversations Document Repository Schedule Meetings Web Chat WhatsApp Integration SMS Integration Conferencing Solution AI-Powered Virtual Agent Dashboard Analytics Omnichannel Messaging Reminders & To-Do Lists Real-Time & Scheduled Conferencing Calendar Integration

Dialogview’s Use Cases

• Streamlining communications for businesses
• Elevating customer experience through efficient service
• Improving customer retention
• Reducing operational costs with AI-powered solutions
• Enhancing remote collaboration with conferencing features