
What is CX Genie?
CX Genie is a powerful and optimized platform for enhancing customer engagement with minimal effort. It uses AI, powered by ChatGPT, to automate customer support processes. It offers features like intelligent chatbots, easy integration, multiple data sources, and real-time customer engagement. CX Genie also provides a Chat Portal with live agent chat, AI suggestions, and personalized support.
How to use CX Genie?
To use CX Genie, you can start with the free tier and create an effective chatbot with ease. The platform offers script embedding, API integration, and SDK for seamless integration with other platforms. You can also use the Chat Portal for live agent chat and AI suggestions.
CX Genie’s Core Features
AI-powered chatbots Easy integration with other platforms Multiple data sources for comprehensive responses Real-time customer engagement Chat Portal with live agent chat and AI suggestions API & SDK for advanced conversational capabilities
CX Genie’s Use Cases
- Website chatbot interactions
- Real-time customer service automation
- Data collection and analysis
- Direct agent chat with AI assistance
- Integrating chatbot with applications using API & SDK
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