Chatbase

What is Chatbase?

Chatbase is a complete platform for building and deploying AI Agents for businesses to handle customer support and drive more revenue. It allows users to train an AI agent on their business data, configure actions it can take, and deploy it for customers. Chatbase offers features like real-time data syncing, action configuration, AI model comparison, smart escalation, and advanced reporting.

How to use Chatbase?

To use Chatbase, you build and deploy an agent, train it on your business data, configure actions, and then deploy it for your customers. The agent solves customer problems, refines and optimizes over time, routes complex issues to humans, and provides analytics and insights.

Chatbase’s Core Features

AI Agent Building and Deployment Real-time Data Syncing Action Configuration AI Model Comparison Smart Escalation Advanced Reporting Integration with various tools (Zendesk, Notion, Slack, Stripe, Salesforce, etc.) Multilingual Support

Chatbase’s Use Cases

• Handling customer support queries with AI-driven conversations
• Accessing external systems to gather data and take actions
• Updating customer subscriptions or changing addresses
• Escalating complex queries to human agents
• Gathering insights and analytics about customers and business