Omnichat

What is Omnichat?

Omnichat is Asia’s premier omnichannel chat commerce platform. It integrates WhatsApp, Facebook Messenger, Instagram, LINE, WeChat, and Website Live Chat to meet customer service, marketing, and sales needs in one stop. Trusted by over 5,000 brands worldwide, Omnichat offers advanced conversational commerce solutions with enhanced efficiency, user behaviour analysis and remarketing strategy development, thus creating 5x conversion rate. It provides an AI Omnichannel Customer Experience Platform that transforms marketing, sales & support by unifying customer interactions and data across all channels with AI-powered conversational suite — delivering personalised experiences with 5x higher conversions.

How to use Omnichat?

Integrate Omnichat with your existing platforms and channels (WhatsApp, FB, IG, LINE, WeChat, Website Live Chat). Use the platform to manage customer interactions, automate marketing campaigns, track sales performance, and leverage AI for personalized experiences.

Omnichat’s Core Features

Omnichannel Integration AI-Powered Marketing Automation AI-Enhanced Sales Conversion Social CDP AI Agents (Customer Service, Smart Shopping, Marketing Campaign, Customer Loyalty, Intelligent Booking, Custom AI)

Omnichat’s Use Cases

• Sa Sa: Achieved 400