Odaptos

What is Odaptos?

Odaptos is a SaaS platform that offers automated customer research through AI. It enables user tests via videoconferencing and uses AI to detect emotions, providing a deep understanding of user needs and behaviors to deliver actionable insights. Odaptos helps companies improve their digital products by learning from their users’ emotions using artificial intelligence. It offers features like emotion-based video players, automatic transcription, user recruitment widgets, system usability scores (SUS), and an intelligent chatbot named Oda to streamline user tests.

How to use Odaptos?

Users can plan user tests by pre-defining test protocols on Odaptos. The platform facilitates analysis and allows results to be segmented based on set criteria. Users can also mark significant moments in real-time during user testing with the markup tool. The platform analyzes facial expressions after the interview to provide a nuanced understanding of user emotions and evaluates the tone and nuances in user communications to provide a comprehensive view of their emotional state.

Odaptos’s Core Features

Automated customer research through AI User tests via videoconferencing Emotion detection and analysis Emotion-based video player Automatic transcription User recruitment widget System usability score (SUS) Intelligent chatbot (Oda) Sentiment Analysis

Odaptos’s Use Cases

• Improving digital products by understanding user emotions
• Saving time in UX tests with AI
• Pinpointing friction points through user testing and emotional analysis
• Collaborating with teams on UX test results
• Streamlining user tests with an intelligent chatbot