Numa

What is Numa?

Numa is an AI platform designed for car dealerships to enhance their performance and customer experience. It uses Generative AI to autonomously manage ROs (Repair Orders), schedule service appointments, and provide real-time service updates. Numa’s AI Agents answer customer calls, book appointments, and build customer loyalty through automated status updates and DMS integrations.

How to use Numa?

To use Numa, dealerships integrate the platform with their existing DMS. Numa’s AI Agents then handle customer calls, schedule appointments, and provide service updates automatically. Dealerships can get a demo to see how Numa can be implemented.

Numa’s Core Features

AI-powered call answering and routing Automated appointment booking Real-time service updates DMS integrations Generative AI for RO management

Numa’s Use Cases

• Rescuing missed calls and automating scheduling
• Delivering full communication visibility
• Answering every customer call and booking more ROs
• Scaling customer demand without adding headcount
• Elevating CSI with automated status updates