Teloz

What is Teloz?

Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across multiple channels. Teloz delivers top-tier cloud-based communication solutions, combining messaging, video, and phone with advanced contact center services for businesses. It is a cloud-based contact center service provider that offers businesses of all sizes a complete suite of tools to manage their customer interactions.

How to use Teloz?

To use Teloz, businesses can sign up, download the app, and start working. Setting up and using Teloz is straightforward and intuitive, allowing businesses to be up and running in minutes with a user-friendly interface for agents.

Teloz’s Core Features

Inbound Call Center Outbound Call Center Automatic Call Distributor (ACD) Auto Dialer CRM Integration Live Chat Customer Journey Management Omnichannel Automation Routing Rules Unified Agent Desktop Sentiment Analysis Knowledge Base Omnichannel Ticketing Voicebot Chatbot Business Phone System Personal AI Assistant Cloud Faxing AI Assist Enhanced Business SMS International Calling Digital CRM Workforce Engagement Real-time Analytics

Teloz’s Use Cases

• Businesses of all sizes to manage customer interactions.
• Call centers, customer service departments, or sales teams.
• Ed Tech, Banking, Insurance, E-Commerce, Healthcare, Travel & Tourism, Telecommunication, BPO, Government industries.
• Enterprises, Startups, and SMBs for communication needs.
• Increasing customer satisfaction and loyalty with world-class customer service.
• Providing 24/7 customer service and increasing sales through remote call centers.
• Increasing customer satisfaction and engagement through video interactions.
• Improving productivity and customer satisfaction with mobile call centers.