Kapture CX
AI-powered CX platform transforming customer experiences across various industries with intelligent AI Agents.
Tags:Business Management Customer Service Learning Tools Office Assistants Research & Analysis Virtual CompanionsAI Agent AI Chatbot AI Copilot AI Customer Service AI For Data Analytics AI Knowledge Base AI Voice Assistants AI WorkflowWhat is Kapture CX?
Kapture CX is an AI-powered customer experience platform designed to transform customer experience in Retail, BFSI, Travel, and Consumer Durables industries. It offers products like Self-Serve, Agent Suite, and Insights, along with an EX Suite to bridge the gap between employee expectations and experiences. Kapture CX aims to empower customers, agents, and businesses with an AI-first platform powered by intelligent AI Agents for end-to-end automation.
How to use Kapture CX?
Kapture CX can be used by deploying AI Agents for voice and non-voice support, automating workflows, creating workflows for repetitive tasks, and leveraging insights from customer interactions. It also offers an agent suite for multi-channel support and an EX Suite for employee experience management.
Kapture CX’s Core Features
AI Agents for Self-Serve Agent Suite for Multi-Channel Support Insights for Business Decisions EX Suite for Employee Experience
