Real-Time Call AI

5mos agoupdate 00

AI assistant for call centers, reducing call time with real-time suggestions.

Collection time:

2024-08-23

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Customer Service Learning Tools Office Assistants Voice & Speech # AI Assistant # AI Call Center # AI Customer Service # AI Knowledge Base # AI Speech-to-Text

Real-Time Call AI

Real-Time Call AI

What is Real-Time Call AI?

Real-Time Call AI is a smart contact center assistant designed to reduce call handle time by 30

. It provides real-time suggestions and prompts to call center agents based on the company’s knowledge base, acting like an expert guiding every conversation. It integrates seamlessly with existing phone systems, offering AI analysis for real-time transcription and intelligent suggestions, ultimately improving response quality and customer satisfaction.

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