Discovery AI

What is Discovery AI?

Discovery AI allows teams to capture & store customer knowledge quickly. It enables customer interview analysis by generating high-fidelity transcriptions & summaries, interactive insights & tagging, and the ability to connect with existing tools. It turns customer interview sessions and discovery calls into actionable and collaborative insights. It is an AI-powered customer discovery tool for all product teams, turning customer interviews into actionable customer insights in minutes and storing them in one place.

How to use Discovery AI?

Upload call recordings, fine-tune transcriptions, tag insights, and share key highlights with your team and existing tools. Bulk-upload existing & new audio/videos, transcribe, and derive meaningful insights quicker. Leverage the opportunity score feature to categorize insights.

Discovery AI’s Core Features

High-fidelity transcription and summarization Interactive insights and tagging Opportunity score feature for insight categorization Integration with existing tools Centralized storage of customer insights

Discovery AI’s Use Cases

• Analyzing customer interview sessions and discovery calls
• Prioritizing product roadmap based on customer needs
• Sharing customer feedback with engineering teams
• Building customer-centric products and teams