Content Guru

What is Content Guru?

Content Guru is a leading global provider of enterprise cloud Customer Experiences (CX) and contact center solutions, specializing in AI-powered customer communications. Their flagship products, storm® CX and brain® AI, offer market-leading availability, scalability, and customer satisfaction through omni-channel and omni-data communications. They provide solutions for various industries, including financial services, healthcare, and government, helping organizations improve customer satisfaction, deliver mission-critical communications, and scale rapidly to meet contact demand.

How to use Content Guru?

Explore the website to learn about Content Guru’s solutions, products, and services. Contact them to discuss your organization’s needs and how their solutions can improve your customer experience. You can also explore their resources, such as blogs, customer success stories, and whitepapers, to learn more about the industry and their offerings.

Content Guru’s Core Features

Cloud Customer Experience (CX) solutions AI-powered customer communications Omni-channel customer engagement Workforce engagement management Data and integration Unified communications Conversational AI & Self-Service Agent Assist Intelligent Automation Real-Time Transcription and Summarization

Content Guru’s Use Cases

• Improving customer satisfaction scores for organizations like DVLA and NHS.
• Supporting 75,000 concurrent digital agents for a major Japanese retailer.
• Supporting 20,000 voice agents for a national ‘Test and Trace’ program.
• Delivering mission-critical communications for blue-light emergency services.