Capacity Conversational AI Software
Conversational AI platform automating support with virtual agents, agent assist, and process automation.
Tags:Business Management Customer Service Document Processing Learning Tools Office Assistants Virtual Companions Voice & SpeechAI Agent AI Chatbot AI CRM AI Customer Service AI Email Assistant AI Knowledge Base AI Speech Recognition AI Text-to-Speech AI Voice Assistants AI WorkflowWhat is Capacity Conversational AI Software?
Capacity is a Conversational AI platform that automates support for customers and teams. It offers intelligent virtual agents, agent assist, campaign automation, speech recognition, sentiment analysis, and integrations. The platform aims to increase deflections, reduce handle time, increase conversions, and automate processes across various channels like chat, email, SMS, voice, and web.
How to use Capacity Conversational AI Software?
To use Capacity, request a demo to see how the platform works and set it up to match your needs. The platform offers various products and solutions that can be integrated into your existing systems, such as CRMs, helpdesks, and chat platforms.
Capacity Conversational AI Software’s Core Features
Intelligent Virtual Agents Agent Assist + Live Support Campaigns + Workflows Conversational AI (Speech recognition, branded voices, sentiment and biometrics) Insights + Analytics Security + Integrations
Capacity Conversational AI Software’s Use Cases
- Automate customer support across multiple channels
- Provide real-time AI agent assist for live support
- Automate repetitive tasks with AI workflows
- Streamline authentication with voice biometrics
- Understand customer emotions to improve experiences
