fiXit
AI platform for analyzing customer interactions to boost revenue and cut costs.
Tags:Customer Service General Productivity Learning Tools Office Assistants Sales & Marketing Summarization Voice & SpeechAI Article Summarizer AI Call Center AI Coaching AI Copilot AI CRM AI Customer Service AI Productivity Tools AI Sales AI Sales Assistant AI Speech Recognition AI Speech-to-TextWhat is fiXit?
fiXit is an AI-powered platform that analyzes customer interactions to identify ways to increase revenue and reduce costs. It’s an AI-based product that helps in call auditing, transforming conversations into customer insights, revenue growth, and compliance wins. fiXit offers features like conversation analysis in 250+ languages, real-time agent guidance, and automation to streamline processes.
How to use fiXit?
To use fiXit, upload call recordings, set up configurations and success criteria, and begin analyzing customer conversations. The platform provides insights, tracks agent performance, and helps refine sales calls.
fiXit’s Core Features
AI-powered call auditing Conversation analysis in 250+ languages Real-time agent guidance Process automation Sentiment Analysis Intent Detection Topic Detection
fiXit’s Use Cases
- Analyzing customer conversations to identify key challenges and insights.
- Optimizing decisions with data-driven insights.
- Providing real-time nudges to sales representatives.
- Automating processes to improve customer experiences.
- Revenue Optimization
- Process & Risk Monitoring
- Streamlined Training & Onboarding
