Virtual Scale

What is Virtual Scale?

Virtual Scale is an automation platform that provides an infinite workforce of AI-powered employees that speak, type, and build a Client Profile from Every Interaction—Autonomously. It empowers businesses with AI-driven virtual teams, enhancing customer engagement across calls, chat, WhatsApp, SMS, and more—all from a single platform. Scale effortlessly with customizable AI agents tailored to your industry needs.

How to use Virtual Scale?

Businesses can use Virtual Scale to deploy AI employees that handle calls, chats, and messages just like human agents. They can select preset AI employees or customize them to fit their specific industry needs. The platform also allows for integration of business-specific data to empower the AI with context-aware knowledge.

Virtual Scale’s Core Features

AI-powered virtual teams Omnichannel customer engagement (calls, chat, WhatsApp, SMS, etc.) Customizable AI agents 24/7 support in 36 languages Automatic lead data collection Intelligent summaries of conversations Outcome categorization Automatic follow-ups Call transfer capabilities

Virtual Scale’s Use Cases

• Handle inbound and outbound calls with intelligent AI.
• Engage customers instantly on web chat, WhatsApp, Facebook, and more.
• Automatically send follow-up messages and schedule tasks.
• Handle customer inquiries and support requests.
• Promote products and convert leads into customers.
• Book and manage medical appointments.
• Manage guest inquiries for Airbnb properties 24/7.
• Increase restaurant reservations with instant responses and personalized service.