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Essense

Customer Service Research & Analysis Summarization

Essense

AI-powered platform for analyzing user feedback and gaining product insights quickly.

Tags:Customer Service Research & Analysis SummarizationAI Article Summarizer AI Customer Service AI Data Mining AI For Data Analytics AI Reviews AI Sales Assistant

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What is Essense?

Essense empowers product owners to make data-driven decisions based on user feedback. It analyzes thousands of reviews in minutes, helping users stay ahead of the competition. Essense analyzes user feedback with AI to gain product insights in seconds from sources like the Appstore, Playstore, Trustpilot, and more. It transforms online user feedback into actionable user insights.

How to use Essense?

Sign up, connect your data source, select a time period (day, week, month, year), and analyze the feedback.

Essense’s Core Features

AI-powered feedback analysis Sentiment tracking Competitor analysis Integration with multiple data sources Actionable insights generation

Essense’s Use Cases

Discover emerging customer needs faster
Track customer sentiment on new launches
Understand competitors’ customer sentiment
Uncover top customer pain points faster
Understand barriers to purchase from Sales calls

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