Cycle

What is Cycle?

Cycle is a platform designed to help teams capture product feedback and share customer insights efficiently. It automates the process of collecting, organizing, and understanding feedback from various sources, such as Slack, Intercom, HubSpot, Email, Zoom calls, and user research documents. Cycle integrates with tools like Linear to streamline product planning and release communication, aiming to improve product development by making customer feedback more accessible and actionable.

How to use Cycle?

Connect Cycle to your existing tools like Slack, Intercom, and HubSpot to automatically capture feedback. Use the AI features to process and categorize feedback, then visualize customer data and track requests to inform your product planning. Create release notes and communicate updates to customers directly through the platform.

Cycle’s Core Features

Automated feedback capture from multiple sources AI-powered feedback processing and categorization Customer voice data visualization and reporting Collaborative product planning with Linear integration Release note creation and customer communication

Cycle’s Use Cases

• Centralizing customer feedback from various sources into a single platform.
• Automatically categorizing and summarizing feedback using AI.
• Identifying top feature requests and customer pain points.
• Creating customer voice reports to inform product decisions.
• Sharing product updates and release notes with customers.