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What is Kastro?

Kastro is an AI-first customer support solution designed for startups and indie hackers. It uses ChatGPT to create an AI support agent that streamlines customer support, reduces expenses, and boosts revenue with 24/7 AI responses. Kastro offers an all-in-one customer support solution where AI and people work better together, focusing on handling repetitive questions and suggesting relevant articles from a help center.


How to use Kastro?

Teach ChatGPT to be your support operator by connecting it to your knowledge base. Kastro will then handle repetitive questions, suggest relevant articles, and organize conversations, allowing your support team to focus on more complex issues. You can also use the AI-enhanced workspace to summarize conversations, expand replies, and rephrase answers.


Kastro’s Core Features

GPT Chatbot AI Workspace Help Center Typing Suggestions Quick Replies Live Chat Website Crawler AI Offline Support Customer Insights Reporting


Kastro’s Use Cases

  • Automated customer support
  • Handling repetitive questions
  • Suggesting help center articles
  • Summarizing conversations
  • Expanding replies
  • Rephrasing answers
  • Automated offline responses
  • Lead generation
  • Code assistant

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