Arro

What is Arro?

Arro is an AI Research Assistant designed to augment product teams by automating customer insight collection through conversational interfaces. It enables product teams to conduct user interviews at scale, gather qualitative data, and generate product opportunities, bridging the ‘research gap’ and facilitating continuous discovery.

How to use Arro?

Users can set up AI-powered conversations using templates or by providing a one-sentence prompt. Arro then generates an end-to-end flow. A unique link is provided for each conversation, which can be shared with customers via email, text, or embedded on a website. The AI can be trained on support content for more accurate conversations.

Arro’s Core Features

AI-powered user interviews Automated customer insight collection Conversation templates and smart start Secure web snippet for embedding conversations Team collaboration features Multilingual support AI-driven analysis of interview data

Arro’s Use Cases

• Conducting user interviews with thousands of customers simultaneously.
• Gathering rich qualitative data at scale.
• Identifying product opportunities and integrating them into the product roadmap.
• Continuous customer discovery through embedded conversations on websites or web apps.
• Training the AI on support content for more accurate and context-aware conversations.