Tidepool

What is Tidepool?

Tidepool is a product analytics platform specifically designed for AI text interfaces. It helps businesses understand user interactions within text-based applications by finding patterns in unstructured text data. This allows for better product decisions by uncovering insights into how users are actually using the product, what topics they discuss, and which actions could be automated or turned into shortcuts.

How to use Tidepool?

Integrate Tidepool with your existing data infrastructure (SDK, CDP, or reverse-ETL). Tidepool then automatically categorizes user interactions, tracks trends, and correlates text attributes to product metrics. Use the visual interface to explore data, drill down into conversations, and uncover insights without writing SQL or code.

Tidepool’s Core Features

Automated insights with embeddings Intuitive visual interface for data exploration Automatic categorization of user interactions Trend tracking of user activity Correlation of text attributes to product metrics

Tidepool’s Use Cases

• Discover how users actually use your product without manually digging through interaction events.
• Answer questions like: What topics do users talk about? Which languages are most popular? What actions should be turned into shortcuts?
• Uncover user behavior patterns to develop features that simplify user interactions.